Privacy Policy

Last Updated: September 24, 2026

At glassloria®, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Dongguan Hongnu Technology Co., Ltd. (“glassloria®”, “we”, “us”, or “our”) collects, uses, stores, and protects your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information necessary to provide our services and improve your shopping experience.

Personal Information You Provide

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order details
  • Customer service communications

This information is collected when you:

  • Create an order
  • Subscribe to our updates
  • Contact customer support
  • Participate in promotions or surveys

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website usage information
  • Cookies and similar technologies

This information helps us improve website performance, analyze customer preferences, and provide a better shopping experience.

How We Use Your Information

We use the information we collect for purposes including:

Processing Orders

To:

  • Process and fulfill purchases
  • Confirm orders
  • Provide shipping updates
  • Handle returns and refunds

Customer Support

To:

  • Respond to inquiries
  • Provide assistance
  • Resolve issues related to orders or products

Website Improvement

To:

  • Improve our website functionality
  • Understand customer preferences
  • Enhance our products and services

Marketing Communications

With your permission, we may send updates about:

  • New products
  • Promotions
  • Special offers
  • Brand news

You may unsubscribe from marketing emails at any time.

Payment Information

Payment transactions are processed through secure third-party payment providers.

We do not store your complete payment card information on our servers.

Payment providers handle payment data according to their own privacy policies and security standards.

Sharing Your Information

We may share your information only when necessary to provide our services, including:

Service Providers

We may share information with trusted third-party providers that assist with:

  • Payment processing
  • Order fulfillment
  • Shipping services
  • Website hosting
  • Analytics services

Legal Requirements

We may disclose information when required by applicable laws, regulations, legal processes, or government requests.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Provide a better shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we use appropriate security practices, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request information about how your data is used
  • Withdraw consent for certain processing activities
  • Opt out of marketing communications

To submit a privacy-related request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age required by applicable laws.

We do not knowingly collect personal information from children without appropriate consent.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Company Name:
Dongguan Hongnu Technology Co., Ltd.

Brand Name:
glassloria®

Email:
service@glassloria.com

Address:
Room 208, No. 29 Tian'ehu Road, Changping Town, Dongguan City, Guangdong Province, China

glassloria® Customer Care Team

Creating elegant glassware experiences with care and respect for your privacy.