Terms and Conditions

Last Updated: September 24, 2026

Scope

These Terms and Conditions govern purchases made through glassloria.com (“glassloria®”), an online store operated by Dongguan Hongnu Technology Co., Ltd.

Dongguan Hongnu Technology Co., Ltd. is the legal business entity responsible for product sales, order processing, customer support, returns, refunds, and other customer-related transactions conducted through glassloria.com.

By placing an order through our website, you enter into a purchase transaction with Dongguan Hongnu Technology Co., Ltd., subject to these Terms and all policies published on our website.

Product Information

We make reasonable efforts to ensure that product descriptions, product images, materials, sizes, colors, prices, and availability displayed on our website are accurate.

Due to differences in lighting, photography conditions, screen settings, and manufacturing processes, slight variations in product appearance may occur.

We reserve the right to:

  • Correct errors in product information
  • Update product descriptions
  • Modify pricing
  • Change product availability when necessary

Customers should review product details carefully before completing a purchase.

Orders

An order confirmation confirms that we have received your order request but does not necessarily represent final acceptance of your order.

We reserve the right to refuse, limit, delay, or cancel an order due to reasons including:

  • Payment authorization issues
  • Suspected fraudulent activity
  • Incorrect pricing or product information
  • Inventory limitations
  • Shipping restrictions
  • Unauthorized resale activities
  • Legal or regulatory requirements

If an order is canceled after payment has been received, an appropriate refund will be issued to the original payment method.

Prices and Payment

Product prices, shipping fees, discounts, taxes, and final order totals will be displayed during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method
  • The information provided is accurate and complete
  • You agree to applicable payment terms

Available payment methods may vary depending on your location, currency, device, and available payment services.

Please review our Payment & Security Policy for additional information.

Shipping and Delivery

Shipping details, estimated delivery times, and applicable shipping fees are provided during checkout.

Delivery times may vary due to:

  • Shipping destination
  • Carrier availability
  • Customs processing
  • Weather conditions
  • Other circumstances beyond our control

Please review our Shipping Policy for complete shipping information.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must follow the return process and contact our customer support team before sending products back.

For assistance, please contact:

Email:
service@glassloria.com

Intellectual Property

All content available on glassloria.com, including but not limited to:

  • Brand name
  • Logo
  • Product images
  • Website design
  • Text content
  • Graphics

is owned by or licensed to glassloria®.

You may not copy, reproduce, modify, distribute, or use any website content without prior written permission.

Third-Party Services

glassloria® may use third-party services including:

  • Payment providers
  • Shipping providers
  • Website hosting services
  • Analytics providers

We do not control and are not responsible for the availability, security, content, or privacy practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

Limitation of Liability

To the fullest extent permitted by applicable law, glassloria® and Dongguan Hongnu Technology Co., Ltd. shall not be liable for indirect, incidental, special, or consequential damages resulting from:

  • Use of our website
  • Use of our products
  • Shipping delays
  • Third-party services
  • Circumstances beyond our reasonable control

Nothing in these Terms limits consumer rights or liabilities that cannot legally be excluded.

Changes To These Terms

We may update these Terms and Conditions from time to time by publishing a revised version on our website.

The Terms in effect at the time of purchase will generally apply to that transaction unless otherwise required by applicable law.

The “Last Updated” date will be revised when changes are made.

Contact Us

For questions regarding these Terms and Conditions, please contact us:

Brand Name:
glassloria®

Website:
glassloria.com

Legal Entity / Store Operator:
Dongguan Hongnu Technology Co., Ltd.

Registered Address:
Room 208, No. 29 Tian'ehu Road, Changping Town, Dongguan City, Guangdong Province, China

Customer Support Email:
service@glassloria.com

glassloria® Customer Care Team

Creating elegant glassware experiences with thoughtful design and reliable service.